Riders are accepted at the discretion of the ride operator. Your safety is our first priority and certain conditions must be met to fly. It is your responsibility to review these requirements and alert us of any discrepancies. It is critically important that you provide us accurate information especially when it comes to passenger weight. All of this information is private and used solely for safe flight planning. Balloons require a delicate range of weight and inaccuracies may force cancellations.

All Passengers:

  • Must be in good health and alert us of any pre-existing conditions.

  • Capable of standing 90 minutes and walking up to 1,000 feet.

  • Passengers under 18 must have a legal guardian present.

  • Must be at least 42” tall and over the age of seven.

  • Provide accurate weights, within 5 pounds.

  • Must not be pregnant or possibly pregnant.

Our guests that reserve our wheelchair accessible basket are exempted from mobility related requirements but please inform us of your specific medical needs to ensure a safe flight. Individuals with heart conditions, back or hip problems, weak knees or ankles, fainting spells, recent surgeries of any kind, or any other ailments should check with their doctor and also inform us of these conditions. If you have any such conditions, or your average passenger weight exceeds 225 pounds each, please contact us before booking your flight.